Welcome to Shri Sai Motiwale. These Terms & Conditions govern your access to and use of our website jewshop.sttourstravels.co.in, including browsing the website, creating an account, purchasing products, making payments, and using any other services provided through the website.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Us

The website is operated by:

Business Name: Shri Sai Motiwale
Address: 466 Raviwar Peth, 2nd Floor, Purushotam Nivas, Near Phadke Haud Chowk, Pune – 411002, Maharashtra, India
Phone: +91 888 883 5901
Website: jewshop.sttourstravels.co.in

For any questions or concerns regarding these Terms & Conditions, you may contact us using the contact details provided above.

2. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information you provide to us is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not use the website to engage in fraudulent, abusive, or unauthorized activities.

If you are using the website on behalf of another person or organization, you confirm that you have the authority to accept these Terms & Conditions on their behalf.

3. Website Use

You may use our website for personal and legitimate shopping purposes.

You agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the security or operation of the website.
  • Copy, reproduce, modify, distribute, or commercially exploit website content without authorization.
  • Upload malicious code, viruses, or other harmful material.
  • Use automated systems or bots to access or collect information from the website without our permission.
  • Provide false, misleading, or fraudulent information.

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However:

  • Product colours may appear slightly different depending on your device or screen settings.
  • Images may be for representation purposes and may not always reflect the exact appearance of the product.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors, inaccuracies, or omissions in product information.

If an error affects an order you have placed, we may contact you to provide the correct information or offer an appropriate resolution.

5. Product Prices

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, or other charges, if any, will be displayed during the ordering process where applicable.

We reserve the right to correct pricing errors. If a product has been listed at an incorrect price due to a technical or human error, we may cancel the affected order and provide a refund for any payment already made.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation through the contact information provided by you.

An order may be cancelled or declined in circumstances including:

  • Product unavailability
  • Incorrect or incomplete customer information
  • Pricing or product information errors
  • Suspected fraudulent activity
  • Payment failure or authorization issues
  • Delivery limitations
  • Violation of these Terms & Conditions

If we cancel an order after payment has been received, the applicable amount will be refunded using the appropriate payment method or process.

7. Customer Account

If you create an account on our website, you are responsible for:

  • Providing accurate information.
  • Keeping your login credentials confidential.
  • Maintaining the security of your account.
  • Informing us if you suspect unauthorized access to your account.

You are responsible for activities carried out through your account unless caused by circumstances beyond your reasonable control.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activity.

8. Payments

Payments may be processed through third-party payment gateway providers.

You agree to provide valid and authorized payment information when placing an order.

We do not generally store complete debit card, credit card, banking, or other sensitive payment credentials on our servers. Such information may be processed directly by the applicable payment gateway according to its own terms and privacy policies.

An order will generally be processed only after successful payment authorization, where applicable.

9. Shipping and Delivery

We will make reasonable efforts to process and deliver orders within the estimated delivery timeframe communicated to you.

Delivery times may vary depending on:

  • Delivery location
  • Product availability
  • Courier or logistics service
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Other circumstances beyond our reasonable control

The customer is responsible for providing a complete and accurate delivery address and contact information.

We are not responsible for delays caused by incorrect addresses, unavailable recipients, courier issues, or circumstances beyond our reasonable control.

10. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are subject to our applicable Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Depending on the product and applicable policy, certain products may not be eligible for return or exchange.

Where a refund is approved, the refund process may depend on the original payment method and the applicable payment service provider.

11. Jewellery-Specific Terms

Jewellery products may have characteristics associated with their materials, craftsmanship, manufacturing process, and finishing.

Customers should carefully review the product description, specifications, size, weight, material information, and other available details before placing an order.

For jewellery products where applicable, certificates, authenticity documentation, hallmark information, gemstone information, or other product documentation may be provided according to the product listing and applicable requirements.

Customers should follow the care and maintenance instructions provided with the product.

12. Intellectual Property

All content available on the website, including but not limited to:

  • Logos
  • Brand names
  • Product photographs
  • Product descriptions
  • Graphics
  • Website design
  • Text
  • Icons
  • Videos
  • Software
  • Other website materials

is owned by or licensed to Shri Sai Motiwale, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, transmit, sell, or commercially exploit any website content without prior written permission.

13. User-Provided Content

If you submit reviews, feedback, comments, photographs, or other content through the website, you are responsible for ensuring that the content:

  • Is accurate to the best of your knowledge.
  • Does not violate any applicable law.
  • Does not infringe another person’s intellectual property or privacy rights.
  • Does not contain harmful, abusive, defamatory, fraudulent, or inappropriate material.

By submitting content, you grant us permission to use, reproduce, display, and publish that content for legitimate business, website, marketing, or promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms & Conditions or is otherwise inappropriate.

14. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways
  • Delivery and logistics providers
  • Hosting providers
  • Analytics services
  • Communication providers
  • Security services
  • Other technology service providers

Your use of third-party services may also be subject to the terms and policies of those providers.

We are not responsible for the independent policies, availability, performance, or actions of third-party service providers.

15. Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not necessarily indicate endorsement or affiliation.

We do not control third-party websites and are not responsible for their content, security, availability, privacy practices, or terms.

You should review the applicable terms and policies before using any third-party website or service.

16. Disclaimer

We make reasonable efforts to maintain the accuracy and availability of our website. However, the website and its content may occasionally contain errors, interruptions, or inaccuracies.

To the extent permitted by applicable law, we do not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will be completely free from errors.
  • All product information will always be current.
  • The website will be free from harmful components or security vulnerabilities.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Shri Sai Motiwale shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.

Our liability, where legally applicable, will be subject to the nature of the transaction and applicable law.

18. Force Majeure

We will not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters
  • Floods
  • Fire
  • Severe weather
  • Government actions or restrictions
  • War or civil unrest
  • Strikes
  • Transportation disruptions
  • Internet or telecommunications failures
  • Cybersecurity incidents
  • Epidemics or pandemics
  • Other events beyond our reasonable control

19. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

20. Cancellation or Suspension

We reserve the right to suspend, restrict, or terminate access to our website or customer account where we reasonably believe that:

  • These Terms & Conditions have been violated.
  • Fraudulent or suspicious activity has occurred.
  • The website is being misused.
  • Applicable law requires us to do so.
  • Such action is necessary to protect our business, customers, website, or systems.

Termination of access does not affect rights or obligations that arose before termination.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable law, disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts in Pune, Maharashtra, India.

22. Changes to These Terms & Conditions

We may modify or update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

23. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact us:

Shri Sai Motiwale
Address: 466 Raviwar Peth, 2nd Floor, Purushotam Nivas, Near Phadke Haud Chowk, Pune – 411002, Maharashtra, India
Phone: +91 888 883 5901
Website: jewshop.sttourstravels.co.in

By accessing, browsing, registering on, or purchasing from jewshop.sttourstravels.co.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.